Privacy Policy

Privacy Statement

Pro K9 Supplies is committed to respecting and protecting your privacy. We have structured our Web site so that, in general, you can visit Pro K9 Supplies on the Web without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information, you can be assured that it will only be used to support your contact/client relationship with Pro K9 Supplies.

What information do we collect?

On the Pro K9 Supplies website, you can subscribe to different events/ seminars, make special requests, and register to receive updates & materials. The types of personal information collected at these pages are name, contact and some preference information.

In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your professional interests and more detailed contact preferences.

Our electronic newsletters record anonymous data about articles you have expressed interest in. Some Pro K9 Supplies web pages use cookies( for more info on cookies see What are “cookies” ? section ).

How do we use your information

Pro K9 Supplies uses your information to better understand your needs and provide you with a better service, whether your a visitor, contact or client. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

What are "cookies"?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

Pro K9 Supplies will not disclose your personally identifiable information to others. Unless we have your permission or are required by law. Pro K9 Supplies will not use or share the personally identifiable information provided to us online in any ways unrelated to the ones described above without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests. Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, modify your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

Should Pro K9 Supplies decide to change it’s privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions

Terms and Conditions
section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Prices

All prices specified are retail prices inclusive of GST. Prices are current at the time of publication and are subject to change at any time and from time to time without notice.

Security

Pro K9 Supplies is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data.

Your consent

By using our site, you consent to our privacy policy.